Refund policy

Exchange Policy

We want you to love your purchase from Genzeetype. If you received defected or damaged.you can request a  exchange within 7 days of receiving your order.

Conditions: Item must be unused,or make a video at the time of opening parcel, and in its original packaging. Proof of purchase (order number) is required.

How to request: Contact us with your order number and reason for return.