FAQs

Frequently Asked Questions

How long does delivery take?

Orders are delivered within 3-5 business days across Pakistan.

What payment methods do you accept?

We accept Cash on Delivery (COD) and Online Payment.

Can I return or exchange my order?

Yes, we accept returns/exchanges within 7 days of delivery, as long as the item is unused and in its original packaging. See our Refund & Exchange Policy for details.

How do I track my order?

Once your order is dispatched, we'll share tracking details with you so you can follow your package until it arrives.

Do you offer Cash on Delivery (COD) everywhere in Pakistan?

Yes, COD is available across Pakistan.

How can I contact you?

You can reach us anytime through our Contact page.

Are your products original/branded?

Please check individual product descriptions for material and style details. Contact us if you have any questions before ordering.

What if my order arrives damaged?

Please contact us immediately with photos of the damaged item and we'll arrange a replacement or refund as per our Refund Policy.