Order Cancellation Policy

Order Cancellation Policy

If you need to cancel an order, contact genzeetypeofficial@gmail.com or WhatsApp 03180053441 as soon as possible and include your order number.

Cancellation requests are subject to the order's processing and dispatch status. A cancellation may not be possible once an order has been processed or dispatched.

Contacting us does not automatically confirm that an order has been cancelled. We will communicate the outcome of your request.

If an order has already been dispatched, please refer to our Return & Exchange Policy for the applicable conditions.